Open 8am-10pm everyday!

Terms & Conditions


IMPORTANT! Please read.

We are currently open from 8am to 4pm only. Orders placed after 3:45 pm will be cancelled and refunded within 3 working days.

If you need any help or assistance don't hesitate to call us on 020 3632 0248, or email us at hello@thegreenbottle.co.uk (we will do our best to reply as soon as possible).

WEBSITE REGISTRATION

By submitting your information on our website or any social media sign up forms, give permission for us to send you marketing or advertising material. You can opt out of this at any time by simply using the unsubscribe link on our emails.

Any information we gather from your visit is confidential and will not be divulged to other parties without your consent.

CLICK & COLLECT

Once you place your order it gets sent to the restaurant to be made. If you need to cancel the order, please call us and we will endeavour to cancel the order and refund your payment if the meal hasn’t yet been made.

 The following offers and discounts are not available via click & collect or other online ordering/ third party sites. To redeem discounts/offers you must make the order in store and bring your proof with you.

  • Student discount
  • Richmond Card Discount

Upon submitting your order details, you are making an offer to us to purchase the items in the order form. It may be necessary for us to refuse the order under certain circumstances, and we reserve this right. Orders are subject to availability of products in the store. In certain cases we may substitute similar products or food toppings as and when required, so if you have allergies please let us know in the comment box before placing your order. We are not liable for allergies that are not mentioned in the customer order (containing the allergen). If we are unable to provide an appropriate substitute we will refund the value of any products not fulfilled in the order.

When collecting an order, we may request that you present the card used to place the order as proof of identification.

ORDER TIMES

We make every effort to complete the order as soon as possible, but from time to time things may happen resulting in delays. We apologise for any inconvenience this may cause you.

ORDER PRICES

Some prices may vary in store and in the website, this is due to online payment credit/debit card charges, or availability of products.